About Us
Welcome to Fabulous FloorCS your trusted partner in janitorial and cleaning supplies. We are a family-owned and operated business with a decade-long legacy of excellence and commitment to our customers.
We are more than just a supplier; we are a team of dedicated individuals who understand the importance of maintaining a clean and healthy environment. We bring to you a rich combination of experience, quality products, and personalized service that sets us apart in the industry.
Our extensive range of janitorial and cleaning supplies is carefully selected to ensure they meet the highest standards of quality and sustainability. We are here to provide solutions that not only keep your spaces sparkling clean but also contribute to a better, greener world.
At Fabulous FloorCS, we are committed to providing our customers with unparalleled service, expert advice, and a seamless shopping experience. We continuously strive to innovate and improve, aiming to be your one-stop-shop for all your cleaning needs.
Thank you for choosing Fabulous FloorCS. We look forward to serving you and helping you.
Delivery & Returns
To deliver your favorite products, we have partnered with the most reliable companies. We are ready to entrust them with your orders and are always on your side if something goes wrong.
We will be happy to assist you with eligible returns, the return instructions, and the shipping address. If you need a return or exchange, send us an email so we can discuss a replacement.
Return & Refund Policy - Fabulous Floor Cleaning Supply*
1. Return Policy:
1.1. We accept returns of cleaning products and equipment within 07 days of purchase, as long as the products are in their original packaging, without signs of use and accompanied by the purchase receipt.
1.2. To initiate a return, the customer must contact us by phone at (774) 414-6024 or by e-mail (fabulousfloorcs@gmail.com) to obtain a return authorization (RMA).
1.3. We do not accept returns of opened, used or damaged products unless they are proven to be defective or sent incorrectly.
2. Refunds:
2.1. Upon receipt and inspection of the returned products, we will notify the customer of the approval or rejection of the refund.
2.2. If approved, the refund will be processed and a credit will be automatically applied to the original method of payment within a reasonable time.
2.3. For approved returns, a replenishment fee of 30% of the value of the product will be charged. The customer will receive a refund of 70% of the amount paid.
3. Defective or Incorrectly Shipped Products:
3.1. If the product received is defective or not the product ordered, please contact us immediately to arrange an exchange or refund at no additional cost.
3.2. Defective or incorrectly shipped products must be returned in their original packaging.
4. Exceptions:
4.1. Products on sale or sold as a "final sale" are not eligible for return or refund, except in cases of defect.
4.2. Personalized or made-to-order products cannot be returned.
5. Applicable Laws:
5.1. This policy complies with the consumer protection laws of the State of Massachusetts.
6. Contact:
For more information or questions about our return policy, please contact us:
- Address: 499 Lincoln Street #3, Marlboro, MA 01752
- Phone: (774) 414-6024
- E-mail: fabulousfloorcs@gmail.com
Return Policy
Store Hours
Monday to Friday from 7am to 7pm.
Saturday 8am to 3pm.
Sunday closed